Troon’s Operating Standards are the result of facility-level analysis of the criteria for excellent guest service and this proprietary approach serves as the foundation for our hospitality-centric HOA management services. In every community in which we provide HOA management, the residents benefit from the implementation of a Culture of Accountability. The Community Manager and supporting staff manage the day-to-day operations with the goal of delighting the residents, versus just completing tasks. In addition, each community realizes operating efficiencies when Troon is engaged to manage the HOA and/or club operations.
In May 2022, Troon welcomed ICON Management Services and their 50+ locations into the Troon Family. ICON is a premier golf, tennis, amenity and community association management organization with the expertise to deliver unparalleled services in property, club and amenity management. ICON’s successful approach and resources have supercharged Troon’s offerings within these areas, especially as it relates to HOA Management Services.